1. Agreement
These Terms of Service (“Terms”) govern access to and use of TextVert at https://app.textvert.com, including the web console, Chrome extension, and related APIs or features (the “Service”). By creating an account or using the Service, you agree to these Terms on behalf of yourself or the organization you represent.
2. The Service
TextVert is a B2B software subscription that helps users identify prospective buyers, collect publicly available business contact information, verify email addresses, manage leads, and generate AI-assisted outreach drafts. Features and Credits depend on your plan. Results from enrichment or verification tools may be incomplete or inaccurate; you are responsible for how you use outputs.
3. Accounts
You must provide accurate registration information and keep credentials secure. You are responsible for activity under your account. We may suspend or terminate accounts that violate these Terms, appear fraudulent, or create security or compliance risk.
4. Subscriptions, Credits, and payments
Paid plans are billed on a monthly or yearly basis as selected at checkout. Credits are consumed by product actions according to then-current pricing shown in the product. Payments may be processed by third-party providers (including Creem for card payments, and local gateways where offered). Fees are generally non-refundable except where required by law or expressly stated otherwise. Taxes may apply based on your location.
5. Acceptable Use Policy
You may use the Service only for lawful business purposes. You agree not to:
- Send spam, bulk unsolicited commercial email, or any messages that violate anti-spam, telemarketing, or electronic communications laws (including CAN-SPAM, GDPR/ePrivacy, or similar rules that apply to you).
- Use collected contact data for unlawful, deceptive, harassing, discriminatory, or abusive purposes, or in ways that violate the rights of individuals or third parties.
- Scrape, harvest, or process personal data beyond what is permitted by law and by the platforms or websites you access; respect robots rules, website terms, and LinkedIn or other platform policies that apply to you.
- Use AI-generated outreach drafts (or any other AI output) to create fraudulent, defamatory, hateful, sexually exploitative, violent, or otherwise illegal content, or to impersonate others without authorization.
- Misrepresent your identity, affiliation, or the nature of your outreach when contacting prospects.
- Attempt to probe, disrupt, reverse engineer, overload, or bypass security or usage limits of the Service.
- Resell, sublicense, or provide the Service to third parties except as allowed by your plan or a written agreement with us.
- Upload malware or content you do not have rights to process.
6. AI-generated content
AI features produce drafts and suggestions only. Outputs may be incorrect or inappropriate. You must review all AI-generated content before sending or publishing it. You remain solely responsible for the accuracy, legality, and compliance of any message or action based on AI output. Do not rely on the Service as legal, compliance, or professional advice.
7. Your content and data
You retain ownership of content you submit to the Service. You grant us a limited license to host, process, and display that content solely to operate and improve the Service. You represent that you have the rights and lawful basis needed to submit and process the data you provide.
8. Intellectual property
The Service, including software, branding, and documentation, is owned by TextVert or its licensors. These Terms do not transfer ownership of our intellectual property to you. Feedback you provide may be used to improve the product without obligation to you.
9. Third-party services
The Service may rely on third-party APIs, payment processors, and data providers. Their terms and availability are outside our control. We are not liable for outages or changes by those providers beyond our reasonable control.
10. Disclaimers
THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT RESULTS WILL BE COMPLETE, ACCURATE, OR ERROR-FREE.
11. Limitation of liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, TEXTVERT AND ITS SUPPLIERS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, DATA, OR GOODWILL. OUR TOTAL LIABILITY FOR CLAIMS RELATING TO THE SERVICE WILL NOT EXCEED THE AMOUNTS YOU PAID US FOR THE SERVICE IN THE THREE (3) MONTHS BEFORE THE CLAIM AROSE.
12. Indemnity
You will defend and indemnify TextVert against claims arising from your use of the Service, your outreach or marketing practices, your handling of contact data, or your violation of these Terms or applicable law.
13. Suspension and termination
You may stop using the Service at any time. We may suspend or terminate access if you breach these Terms, fail to pay fees, or create risk to the platform or others. Provisions that by nature should survive (including acceptable use, IP, disclaimers, liability limits, and indemnity) will survive termination.
14. Changes
We may update these Terms from time to time. Material changes will be reflected by updating the “Last updated” date and, where appropriate, by notice in the product or by email. Continued use after changes become effective constitutes acceptance.
15. Contact
For questions about these Terms, email the support address published on this website (footer and this page).